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Microsoft Dynamics 365 Fundamentals CRM MB-910 Free Practice Test

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Welcome to this free practice test. It’s designed to assess your current knowledge and reinforce your learning. Each time you start the test, you’ll see a new set of questions—feel free to retake it as often as you need to build confidence. If you miss a question, don’t worry; you’ll have a chance to revisit and answer it at the end.

Exam information

  • Exam title: Microsoft Certified: Dynamics 365 Fundamentals CRM
  • Exam code: MB-910
  • Price: USD 99 (may vary by region)
  • Delivery methods:
    • In-person at Pearson VUE testing centers
    • Online with remote proctoring via Pearson VUE

Exam structure

  • Number of questions: 40–60
  • Question types: multiple-choice, multiple-response, drag-and-drop, and case studies
  • Duration: 120 minutes
  • Passing score: 700 out of 1,000

Domains covered

  1. Understand customer engagement (15 – 20 %)
  2. Manage customer data (20 – 25 %)
  3. Manage sales and marketing (25 – 30 %)
  4. Manage customer service (20 – 25 %)

Recommended experience

  • Familiarity with Microsoft Dynamics 365 applications
  • Understanding of customer engagement concepts
  • Basic knowledge of sales, marketing, and customer service processes

NOTICE: All practice tests offered by Vision Training Systems are intended solely for educational purposes. All questions and answers are generated by AI and may occasionally be incorrect; Vision Training Systems is not responsible for any errors or omissions. Successfully completing these practice tests does not guarantee you will pass any official certification exam administered by any governing body. Verify all exam code, exam availability  and exam pricing information directly with the applicable certifiying body.Please report any inaccuracies or omissions to customerservice@visiontrainingsystems.com and we will review and correct them at our discretion.

All names, trademarks, service marks, and copyrighted material mentioned herein are the property of their respective governing bodies and organizations. Any reference is for informational purposes only and does not imply endorsement or affiliation.

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Frequently Asked Questions

What topics are covered in the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam?

The Microsoft Dynamics 365 Fundamentals CRM MB-910 exam encompasses several key domains essential for understanding the platform's capabilities. These include customer engagement, customer data management, sales and marketing management, and customer service management.

Specifically, the exam assesses knowledge in customer engagement (15-20%), managing customer data (20-25%), sales and marketing management (25-30%), and customer service management (20-25%). A comprehensive grasp of these topics is crucial for achieving a passing score and effectively utilizing Dynamics 365 within business contexts.

How can I prepare for the MB-910 exam effectively?

Effective preparation for the MB-910 exam involves a combination of studying the core concepts and practical application of Microsoft Dynamics 365. Start by reviewing the exam objectives, which include understanding customer engagement, managing customer data, and more.

Utilizing practice tests can also be incredibly beneficial. Resources such as Vision Training Systems provide targeted practice that mirrors the actual exam format, helping to familiarize you with question types like multiple-choice and drag-and-drop. Additionally, engaging in hands-on practice with Dynamics 365 will reinforce your learning and build confidence.

What is the passing score for the MB-910 exam, and how is it structured?

The passing score for the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam is set at 700 out of a possible 1,000 points. This score reflects a combination of your correct responses across the various question types, which include multiple-choice, multiple-response, drag-and-drop, and case studies.

The exam typically consists of 40-60 questions and has a duration of 120 minutes. Understanding the structure will help candidates manage their time effectively during the exam, ensuring they can answer as many questions as possible within the allotted timeframe.

What prior knowledge is recommended before taking the MB-910 exam?

Before attempting the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam, it is recommended that candidates have a foundational understanding of Microsoft Dynamics 365 applications. Familiarity with customer engagement concepts is crucial, as well as basic knowledge of sales, marketing, and customer service processes.

This foundational knowledge will not only facilitate a smoother exam experience but also enhance the practical application of Dynamics 365 in real-world scenarios, allowing candidates to leverage their certification effectively in their careers.

What are the benefits of becoming certified in Microsoft Dynamics 365 Fundamentals?

Obtaining certification in Microsoft Dynamics 365 Fundamentals offers numerous benefits for professionals seeking to enhance their careers. Firstly, it validates your understanding of key concepts and functionalities within the Dynamics 365 ecosystem, making you more marketable to employers.

Furthermore, certification can lead to new job opportunities, promotions, and higher earning potential. It demonstrates a commitment to professional development and a readiness to engage with modern customer relationship management practices. This credential not only boosts your confidence but also positions you as a knowledgeable resource in your organization.

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