The Google IT Support Professional Certificate encompasses several key domains that provide a comprehensive foundation in IT support. These domains include Technical Support Fundamentals, Computer Networking, Operating Systems, System Administration and IT Infrastructure Services, and Security, each accounting for 20% of the course content.
This structured approach ensures that learners gain essential skills in troubleshooting technical issues, understanding networking concepts, managing operating systems, and implementing security measures. The course is designed to equip individuals with the necessary knowledge to excel in entry-level IT support roles.