Get the Newest CompTIA A+ 2025 Course for Only $12.99

Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps (MB-910) Free Practice Test

Share This Free Test

Welcome to this free practice test. It’s designed to assess your current knowledge and reinforce your learning. Each time you start the test, you’ll see a new set of questions—feel free to retake it as often as you need to build confidence. If you miss a question, don’t worry; you’ll have a chance to revisit and answer it at the end.

Exam information

  • Exam title: Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps
  • Exam code: MB-910
  • Price: USD 99 (may vary by region)
  • Delivery methods:
    • In-person at Pearson VUE testing centers
    • Online with remote proctoring via Pearson VUE

Exam structure

  • Number of questions: 40–60
  • Question types: multiple-choice, multiple-response, drag-and-drop, and case studies
  • Duration: 120 minutes
  • Passing score: 700 out of 1,000

Domains covered

  1. Understand customer engagement apps (20 – 25 %)
  2. Understand core concepts of Dynamics 365 (15 – 20 %)
  3. Understand the Dynamics 365 platform (20 – 25 %)
  4. Understand the integration of Dynamics 365 with other Microsoft products (20 – 25 %)
  5. Understand the implementation of Dynamics 365 (15 – 20 %)

Recommended experience

  • Familiarity with customer engagement solutions and their applications
  • Basic understanding of Microsoft Dynamics 365 and its components
  • Experience with Microsoft products and services

NOTICE: All practice tests offered by Vision Training Systems are intended solely for educational purposes. All questions and answers are generated by AI and may occasionally be incorrect; Vision Training Systems is not responsible for any errors or omissions. Successfully completing these practice tests does not guarantee you will pass any official certification exam administered by any governing body. Verify all exam code, exam availability  and exam pricing information directly with the applicable certifiying body.Please report any inaccuracies or omissions to customerservice@visiontrainingsystems.com and we will review and correct them at our discretion.

All names, trademarks, service marks, and copyrighted material mentioned herein are the property of their respective governing bodies and organizations. Any reference is for informational purposes only and does not imply endorsement or affiliation.

Get the best prices on our single courses on Udemy.  Explore our discounted courses today!

Frequently Asked Questions

What topics are covered in the MB-910 exam?

The MB-910 exam, which focuses on Microsoft Dynamics 365 Fundamentals Customer Engagement Apps, covers a range of topics essential for understanding customer engagement solutions. Key areas include customer engagement apps, core concepts of Dynamics 365, and the Dynamics 365 platform itself.

Additionally, candidates will delve into the integration of Dynamics 365 with other Microsoft products and explore implementation strategies. Mastery of these topics is crucial for passing the exam and effectively applying Dynamics 365 in real-world scenarios.

How many questions are on the MB-910 exam and what types can I expect?

The MB-910 exam typically comprises 40 to 60 questions that assess a candidate's understanding and application of Dynamics 365 for customer engagement. Question types include multiple-choice, multiple-response, drag-and-drop, and case studies.

These varied formats test not only theoretical knowledge but also practical application, making it essential for candidates to familiarize themselves with all question types to perform well on the exam.

What is the passing score for the MB-910 exam?

To pass the MB-910 exam, candidates must achieve a score of 700 out of 1,000. This scoring system reflects a candidate's understanding of key concepts and their ability to apply their knowledge in practical scenarios related to Dynamics 365 customer engagement apps.

It is advisable for candidates to prepare thoroughly, utilizing practice tests and study materials to ensure they meet or exceed the threshold required for certification.

What prerequisites should I have before taking the MB-910 exam?

While there are no formal prerequisites for the MB-910 exam, it is highly recommended that candidates possess a familiarity with customer engagement solutions and their applications. A basic understanding of Microsoft Dynamics 365 and its components, along with experience using Microsoft products and services, will greatly enhance a candidate's chances of success.

Having this foundational knowledge will help candidates interpret exam questions more effectively and apply their learning to real-world situations.

How can I effectively prepare for the MB-910 exam?

Effective preparation for the MB-910 exam involves a combination of studying the exam objectives and engaging with practical resources. Candidates should start by reviewing the official exam guide and recommended learning paths provided by Microsoft, which outline the key areas of focus.

Utilizing practice tests, such as those offered by Vision Training Systems, can help reinforce understanding and build confidence. Additionally, hands-on experience with Dynamics 365 and its customer engagement applications will provide valuable insights and enhance retention of the material.

Certification Body Links

CompTIA®

Vendor-neutral IT certifications including A+, Network+, and Security+.

Visit CompTIA®

Cisco®

Networking and security certifications from CCNA to CCIE.

Visit Cisco®

AWS®

Associate, Professional, and Specialty AWS certifications.

Visit AWS®

(ISC)²®

Information security certifications including CISSP and CC.

Visit (ISC)²®

IBM®

Technical certifications across IBM technologies and platforms.

Visit IBM®

GIAC®

Vendor-neutral security certifications aligned with SANS training.

Visit GIAC®

CNCF®

Cloud-native certifications including CKA, CKAD, and CKS.

Visit CNCF®

GitLab®

DevOps platform certifications for users and administrators.

Visit GitLab®

PMI®

Project management certifications including PMP and CAPM.

Visit PMI®

ISACA®

Audit, security, and governance certifications like CISA, CISM, CRISC.

Visit ISACA®

EXIN®

IT service management, Agile, and privacy certifications.

Visit EXIN®

ISO®

International standards body (relevant to ISO/IEC IT standards).

Visit ISO®

ICDL®

Digital skills certification formerly known as ECDL.

Visit ICDL®

NVIDIA®

Deep learning and accelerated computing training and certifications.

Visit NVIDIA®

Intel®

Training and certifications for partners and developers.

Visit Intel®

F5®

Application delivery and security certifications.

Visit F5®

ServiceNow®

Platform administrator, developer, and implementer certifications.

Visit ServiceNow®

All names, trademarks, service marks, and copyrighted material are the property of their respective owners. Use is for informational purposes and does not imply endorsement.

Vision What’s Possible
Join today for over 50% off