The Microsoft Dynamics 365 Fundamentals CRM MB-910 exam encompasses several key domains essential for understanding the platform's capabilities. These include customer engagement, customer data management, sales and marketing management, and customer service management.
Specifically, the exam assesses knowledge in customer engagement (15-20%), managing customer data (20-25%), sales and marketing management (25-30%), and customer service management (20-25%). A comprehensive grasp of these topics is crucial for achieving a passing score and effectively utilizing Dynamics 365 within business contexts.