Cisco Voice 640-461

Course Level: Beginner
Duration: 13 Hrs 56 Min
Total Videos: 84 On-demand Videos

Master the essentials of Cisco's voice and unified communications systems with our comprehensive 'Cisco Voice and Unified Communications Administration (640-461)' course. Ideal for network engineers, IT professionals, and those preparing for the 640-461 certification exam, this course offers in-depth training on telephony, VOIP call routing, and CUCME administration, enhancing your employability and market value in the IT industry.

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Learning Objectives

01

Understand the basics of telephony and its applications in communication networks.

02

Learn basic and VOIP call routing to efficiently direct calls through a network.

03

Master CUCME call routing basics to enhance call distribution in a communication system.

04

Prepare a network for voice communication, understanding key considerations and steps.

05

Understand IP Phone behavior and how to troubleshoot common issues.

06

Administer a CUCME system effectively, learning basic and advanced techniques.

07

Implement endpoint systems in a network, ensuring smooth call routing and coverage.

08

Learn to implement Unity Connection, mastering call restrictions, routing, and advanced call coverage.

Course Description

Unlock the vast opportunities in the field of unified communications with our comprehensive Cisco Voice and Unified Communications Administration (640-461) course. This course is meticulously designed to equip learners with an in-depth understanding of Cisco’s voice and unified communications systems. By delving into essential topics such as telephony, VOIP call routing, and CUCME administration, this course ensures you acquire the necessary knowledge and skills to configure and troubleshoot these systems effectively. With a hands-on approach, you’ll gain practical experience of the concepts, preparing you to handle real-world scenarios in any IT environment focused on voice communications.

This course is ideal for network engineers, administrators, IT professionals specializing in voice communications, system administrators responsible for unified communications, and individuals preparing for the Cisco 640-461 certification exam. Notably, beginners looking to start a career in network and voice communication will also find this course to be a perfect starting point. By the end of the course, you will be proficient in configuring and managing Cisco Unified Communications Manager Express (CUCME), implementing and troubleshooting IP phone behavior and end-user interfaces, preparing network infrastructure for voice communications, and implementing advanced call routing and coverage strategies.

Moreover, this course is an excellent preparatory tool for the Cisco 640-461 certification exam. This globally recognized certification will validate your skills in Cisco’s voice and unified communications technologies, significantly boosting your employability and market value in the IT sector. Whether you’re an experienced professional seeking to upskill or a novice aiming to kickstart your career in voice and unified communications, this course can be the stepping stone towards your success. Enroll today and take the first step towards becoming a certified expert in Cisco unified communications!

Who Benefits From This Course

  • Individuals interested in learning Cisco Voice technologies
  • Telecommunications professionals looking to enhance their knowledge base
  • IT professionals focusing on network configuration and management
  • System administrators interested in learning about VOIP call routing
  • Networking consultants seeking to expand their service offerings
  • IT students studying network administration and voice technologies
  • Professionals preparing for the Cisco 640-461 certification exam
  • Telephony professionals interested in understanding the behavior of IP phones

Frequently Asked Questions

What is the Cisco 640-461 certification?
The Cisco 640-461 certification, also known as Introducing Cisco Voice and Unified Communications Administration (ICOMM), is a professional certification from Cisco Systems. The certification validates a candidate's knowledge and skills in administering end-user interfaces, telephony and mobility features, and Cisco Unified Communications solutions. This certification is ideal for network engineers, voice technologies administrators, and systems administrators in charge of voice and unified communications systems.
What are the primary skills validated by the Cisco 640-461 certification?
The Cisco 640-461 certification validates several key skills relating to voice and unified communications. These include:
  • Understanding of the architecture, components, functionalities, and features of Cisco Unified Communications solutions.
  • Proficiency in administering end-user interfaces, telephony and mobility features, and voice mail solutions.
  • Knowledge and skills in maintaining a Cisco Unified Communications system.
  • Ability to implement Cisco Unified Communications Manager, CUCME, Cisco Unity Connection, and Cisco Unified Presence.
What job roles can benefit from the Cisco 640-461 certification?
The Cisco 640-461 certification is beneficial for several job roles, including:
  • Network Engineers: These professionals design, implement, and manage network systems, including voice and unified communications systems.
  • Voice Technologies Administrators: These professionals are responsible for managing and troubleshooting an organization's voice technologies, such as VoIP systems and unified communications platforms.
  • System Administrators: These professionals manage an organization's systems and services, including voice and unified communications systems.
  • IT Managers: IT managers overseeing teams responsible for voice and unified communications can also benefit from this certification to understand and guide their teams better.
What is the relevance of Cisco's voice and unified communications in today's IT landscape?
In today's digital era, effective communication is crucial for businesses. Cisco's voice and unified communications solutions offer a seamless and integrated communication experience, integrating voice, video, data, and mobile applications on fixed and mobile networks. This allows organizations to collaborate more effectively, increase productivity, improve customer service, and reduce costs. Hence, professionals with a deep understanding of these systems, as validated by the Cisco 640-461 certification, are highly sought after by businesses across industries.
How can the Cisco 640-461 certification boost my career?
Earning the Cisco 640-461 certification can significantly boost your career. It validates your knowledge and skills in one of the most sought-after IT fields - voice and unified communications. This certification can open up opportunities for higher-level roles, such as Network Engineer or Voice Technologies Administrator. It also signals to employers that you are committed to your professional development, making you a more attractive candidate for promotions or new roles. Furthermore, certified professionals often command higher salaries than their non-certified counterparts.

Included In This Course

Module 1: Introduction

  •    Intro Part 1
  •    Intro Part 2
  •    Intro Part 3
  •    Intro Part 4
  •    Intro Part 5
  •    Intro Part 6
  •    Intro Part 7

Module 2: Telephony

  •    Telephony Part 1
  •    Telephony Part 2
  •    Telephony Part 3
  •    Telephony Part 4

Module 3: Basic Call Routing

  •    Basic Call Routing Part 1
  •    Basic Call Routing Part 2
  •    Basic Call Routing Part 3

Module 4: VOIP Call Routing

  •    VOIP Call Routing Part 1
  •    VOIP Call Routing Part2
  •    VOIP Call Routing Part 3
  •    VOIP Call Routing Part 4
  •    VOIP Call Routing Part 5

Module 5: CUCME Call Routing Basics

  •    CUCME Call Routing Basics Part 1
  •    CUCME Call Routing Basics Part 2
  •    CUCME Call Routing Basics Part 3
  •    CUCME Call Routing Basics Part 4
  •    CUCME Call Routing Basics Part 5
  •    CUCME Call Routing Basics Part 6
  •    CUCME Call Routing Basics Part 7
  •    CUCME Call Routing Basics Part 8
  •    CUCME Call Routing Basics Part 9
  •    CUCME Call Routing Basics Part 10
  •    CUCME Call Routing Basics Part 11

Module 6: Preparing Network For Voice

  •    Preparing Network For Voice Part 1
  •    Preparing Network For Voice Part 2
  •    Preparing Network For Voice Part 3
  •    Preparing Network For Voice Part 4
  •    Preparing Network For Voice Part 5
  •    Preparing Network For Voice Part 6

Module 7: IP Phone Behavior

  •    IP Phone Behavior

Module 8: CUCME Administration Basics

  •    CUCME Administration Basics Part 1
  •    CUCME Administration Basics Part 2
  •    CUCME Administration Basics Part 3
  •    CUCME Administration Basics Part 4

Module 9: CUCME StandUp

  •    CUCME Stand Up Part 1
  •    CUCME Stand Up Part 2
  •    CUCME Stand Up Part 3
  •    CUCME Stand Up Part 4
  •    CUCME Stand Up Part 5

Module 10: CUCME StandUp Part 2

  •    CUCME Stand Up2 Part 1
  •    CUCME Stand Up2 Part 2

Module 11: CUCME StandUp CUCME

  •    CUCME Stand Up CUCME Part 1
  •    CUCME Stand Up CUCME Part 2
  •    CUCME Stand Up CUCME Part 3

Module 12: End Users and End User Interfaces

  •    End Users And End User Interfaces Part 1
  •    End Users And End User Interfaces Part 2
  •    End Users And End User Interfaces Part 3

Module 13: Endpoint Implementation

  •    Endpoint Implementation Part 1
  •    Endpoint Implementation Part 2
  •    Endpoint Implementation Part 3
  •    Endpoint Implementation Part 4

Module 14: Call Coverage

  •    Call Coverage Part 1
  •    Call Coverage Part 2
  •    Call Coverage Part 3
  •    Call Coverage Part 4
  •    Call Coverage Part 5
  •    Call Coverage Part 6
  •    Call Coverage Part 7
  •    Call Coverage Part 8
  •    Call Coverage Part 9

Module 15: Calling Restrictions and Routing

  •    Calling Restrictions And Routing Part 1
  •    Calling Restrictions And Routing Part 2
  •    Calling Restrictions And Routing Part 3
  •    Calling Restrictions And Routing Part 4
  •    Calling Restrictions And Routing Part 5
  •    Calling Restrictions And Routing Part 6

Module 16: CUCME Advance Call Coverage

  •    CUCME Advance Call Coverage Part 1
  •    CUCME Advance Call Coverage Part 2

Module 17: Implementing Unity Connection

  •    Implementing Unity Connection Part 1
  •    Implementing Unity Connection Part 2
  •    Implementing Unity Connection Part 3
  •    Implementing Unity Connection Part 4
  •    Implementing Unity Connection Part 5
  •    Implementing Unity Connection Part 6
  •    Implementing Unity Connection Part 7
  •    Implementing Unity Connection Part 8
  •    Outro

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